
Refund Policy
At Atomic Auto Care, we are committed to providing high-quality auto detailing services to ensure your complete satisfaction. We understand that sometimes situations arise, and we strive to address any concerns promptly.
1. Satisfaction Guarantee We offer a satisfaction guarantee for our services. If you are not completely satisfied with the detailing work performed, please contact us within 48 hours of the service. We will make every effort to address your concerns by offering to redo the service or apply adjustments where possible.
2. Refunds Refunds may be issued under the following circumstances:
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If the service was not completed as agreed (e.g., missed areas or tasks).
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If there is a clear defect in the work performed that cannot be resolved by redoing the service.
Refunds are processed on a case-by-case basis. Please note that we reserve the right to refuse a refund if the customer did not follow the instructions or guidance provided during the service process (e.g., failure to care for the vehicle post-detailing).
3. Non-Refundable Services Certain services such as gift cards, deposits, or pre-paid packages may not be eligible for refunds. Please inquire for specific terms before making a purchase.
4. How to Request a Refund To request a refund or discuss concerns, please contact us at [Your Contact Information] within 48 hours of service. Provide your booking details, and we will assess the situation and work with you to reach a satisfactory resolution.
5. Cancellations & No-Shows If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to do so or no-shows may result in a cancellation fee, which is non-refundable.
6. Changes to Policy We reserve the right to modify or update this policy at any time. Any changes will be communicated to our customers.
Thank you for choosing Atomic Auto Care. We look forward to serving you!
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